

02, Monday to Friday, 10:30 AM – 7 PM GMT.Utilizing two-step authentication, also known as two-factor authentication or 2FA, enables you to add an extra layer of security to your PlayStation Network (PSN) account.Send a message to between 8 AM – 7 PM PDT in English, Portuguese, or Spanish. Available Monday to Friday, 10:30 AM – 7 PM GMT. You can get in touch with PlayStation Customer Service using: The tips below will be crucial, so check them beforehand. Afterward, proceed to confirm your identity by following their instructions. After clicking on No, I don’t have access, you will be connected to the live agent. Although the Bot states you’ll need a sign-in ID at first, it will ask you whether you still have access to it as the next question. You can talk to the PlayStation Support Bot by clicking on the I’m ready. If nothing comes up, here are a few ways to contact PlayStation Customer Support: 1. Then, check Inbox (or Junk/ Social) folder for e-mails from. Recover PSN account without email address e.g., sign-in IDīefore you do anything, visit e-mail accounts you suspect could be used for PlayStation Network. Choose the child’s account from the list, then click Reset Password.ģ. Then, go to Account and select Family Management. The family manager must log in to the Account Management page we linked above. Select Family Management, choose the child account, then pick Reset Password. From the Home screen, go to Settings then Parental Controls/Family Management.
#PLAYSTATION AUTHENTICATOR APP PASSWORD#
Select the child account then the Reset Password option. Select Family and Parental Control, then Family Management. On the Home screen of the manager’s account, go to Settings. With that said, follow these instructions to recover the PSN child account by resetting the password: If the PlayStation Network account belongs to a child, only the family manager, through his or her account, can reset the password. Reset PlayStation Network child account password Then, go to Settings, select Account Management, and follow steps 3 through 6 above.Ģ. To restore a PSN account with a forgotten password on PlayStation 4, scroll up on the Home screen.

Click on Trouble Signing in? then on Reset your password.This is the process of recovery of a PSN account with no password via a web browser: Here’s how recovering a PlayStation Network account with a forgotten password works: 1. Recover PlayStation Network account without password
#PLAYSTATION AUTHENTICATOR APP VERIFICATION#
After successfully logging back into the PlayStation Network account, you might have to complete a 2-step verification (two-factor authentication) using your phone or authenticator app, or enter your login code (consoles only).
